Delivery access requirements
Your salesperson should have discussed access requirements with you when you purchased your spa. In addition to the dimensions of the spa, you need to allow 300 mm of height for the trolley.
For example, if your spa is 2350 X 2350 X 930 mm and is to go on its side to the place where you want it, you must allow 2650 mm in height and at least 1-1.2 metres in width when measuring. If it needs to turn corners there must be an allowance for the width and also length.
Please contact your salesperson if you have any questions or concerns regarding delivery.
Metro Portable Delivery - Product up to 2.3 Square:
Delivery includes 2 people and a trolley. A clear pathway from your driveway is required. It is important to note that once on its side the spa becomes 1 meter wide, 2.3 metres long and up to 3 metres high including the trolley . You need to walk through your property from the driveway to the spa's final position with these measurements and any corner maneuvering in mind.
NOTE: If in the event your delivery is non-standard, additional charges may apply. Please contact our delivery team if you wish to discuss this further on 1300 895 902 or email firstname.lastname@example.org .