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Promoted articles
- Spa World Swim Spa - Pre-delivery Guide
- Spa World Portable Spa - Pre-delivery Guide
- Chemical Quick Start Up Guide
- SV Series Spa Control User Guide
- SV Mini Installation & User Guide
- Vortex Spas 2018 Catalogue
- How do I set up my new spa pool?
- How do I measure the space required for my concrete slab?
- How do I install my heat pump?
FAQ
Spa Covers
Water Quality
- Can I use BioGuard perfect balance with Poppits?
- How do I change over from Chlorine or BioGuard Armour to a Chlorine Free Sanitiser?
- What level of UV light do your UV Sanitizing system produce?
- What is BioGuard Perfect Balance used for?
- How do I maintain my HotSprings Tri X filter?
- Can I use Epsom or Magnesium salts in my spa?
Guides & Specifications
SpaNet Controller Guides
- SpaNet SV Series User Manual
- SV2 Quick Reference Guide
- SV3 Quick Reference Guide
- SV4 Quick Reference Guide
- SV Series Heat Pump Installation & Instruction Manual
- SV Series Wiring Diagram
New User Guides
Arcadia Spas
See all 10 articlesFisher Spas
- Fisher Spas Owner Manual
- Fisher Spas Warranty
- Fisher Spas Pre-Delivery Guide
- Fisher Play
- Fisher Two
- Fisher Three
Hot Springs
- Hot Springs Owners Guide
- Hot Springs Ace Sanitizing System Guide
- Grandee NXT
- Grandee
- Envoy NXT
- Envoy
Vortex Spas
- Vortex Spa User Guide
- Vortex Warranty
- Vortex Gemini - Gecko Touchpad Manual
- AquaVibe User Manual
- Gemini Spa
- Eon Spa
Getting Started
General Information
- Do you buy second hand spas?
- How long will my spa take to heat up?
- What type of hose can I use to drain my spa?
- What is the recommended temperature for my Spa Pool?
- How do thermostats work?
- Why is water pooling on top of my spa cover?
Product Decisions
Purchasing Process
- Do you have specials?
- Pool vs Swim Spa?
- How can I pay for my spa?
- Do you offer finance options?
- How much deposit is required to secure a spa order?
- How do I choose the right seating arrangement / spa shell design?
Installation
- How do I set up my new spa pool?
- How do I measure the space required for my concrete slab?
- How do I install my heat pump?
- How do I measure the conduit for my portable spa?
- Do the pipes for my heatpump need to be insulated?
- How do I assemble my spa steps?
Delivery
- Who puts the latches on my new spa cabinet after delivery?
- Can I put my spa delivery on hold until I have prepared my property?
- How will I know when my spa has arrived and ready for delivery?
- Will the delivery contractor dispose of the spa packaging?
- Do I pay the delivery team on arrival?
- How can I transport my spa?
Spa Features
- How do I set my touchpad if I have solar power?
- Why is my camlock filter difficult to install?
- What do the control valves operate in my spa?
- What is a Purezone filter?
- How do I use my Hot Springs ACE system?
- Do you have a phone app for using the SpaNet touch pad remotely?
Safety
Running Costs
Service & Maintenance
Service and Maintenance
- Why is cold water coming from my jets when the blower is operating?
- How can I access the filters for my Arcadia Nirvana Spa?
- How do I maintain my spa jets?
- Can I use purezone filters in conjunction with Poppits sanitiser?
- What side of my vortex spa can I access for servicing?
- How do I use pipe degreaser?
Technical & Warranty
Trouble Shooting
- Why is my spa not heating and changing temperature?
- Why are my spa jets not working?
- Why is there yellow liquid coming out of the Ozonator?
- Can my spa water temperature be effected by the outside temperature?
- Why are my Hot Springs spa lights not working?
- How do I adjust the pressure on my Hot Springs jets?
Heating Methods
- How do I connect a heat pump to the SpaNet SV2 controller?
- Why is my power bill so high when I have a heat pump to heat my spa?
- How do I change the temperature from Fahrenheit to Celsius on the SpaNet Controller?
- How loud is the heat pump?
- Can I run my spa on a solar heating system?
- What is a heat pump and how can it save me money?
Warranty
Error Messages
- What does the PR message mean on my fisher spa touch pad?
- How do resolve the Error Moto-Massage/Jet Inoperative on my Hot Springs spa?
- What does the Blue Logo "Power" mean on my Hot Springs Spa?
- What does the Green logo "Ready" mean on my Hot Springs Spa?
- How do I resolve the Error dY on Balboa MVP260 touchpad?
- How do I resolve the Error dr on Balboa MVP260 touchpad?