Getting Started
General Information
- Do you buy second hand spas?
- How long will my spa take to heat up?
- What type of hose can I use to drain my spa?
- What is the recommended temperature for my Spa Pool?
- How do thermostats work?
- Why is water pooling on top of my spa cover?
Product Decisions
Purchasing Process
- Do you have specials?
- Pool vs Swim Spa?
- How can I pay for my spa?
- Do you offer finance options?
- How much deposit is required to secure a spa order?
- How do I choose the right seating arrangement / spa shell design?
Installation
- How do I set up my new spa pool?
- How do I measure the space required for my concrete slab?
- How do I install my heat pump?
- How can I increase my new spa heat up time?
- How do I wire my Hot Springs Spa?
- When will my Ace Sanitizing System be installed?
Delivery
- Who puts the latches on my new spa cabinet after delivery?
- Can I put my spa delivery on hold until I have prepared my property?
- How will I know when my spa has arrived and ready for delivery?
- Will the delivery contractor dispose of the spa packaging?
- Do I pay the delivery team on arrival?
- How can I transport my spa?
Spa Features
- How do I set the sleep mode on my touchpad?
- How does the P.SAV setting effect my spa heating?
- Does my vortex spa have a default sleep time?
- How do I set my touchpad if I have solar power?
- Why is my camlock filter difficult to install?
- What do the control valves operate in my spa?