Getting Started
General Information
- What is the thickness of the removable side panel on a Vortex Spa?
- Do you buy second hand spas?
- How long will my spa take to heat up?
- What type of hose can I use to drain my spa?
- What is the recommended temperature for my Spa Pool?
- How do thermostats work?
Product Decisions
Purchasing Process
- Pool vs Swim Spa?
- How can I pay for my spa?
- Do you offer finance options?
- How much deposit is required to secure a spa order?
- How do I choose the right seating arrangement / spa shell design?
- Does a new spa include a lockable spa cover?
Installation
- How do I set up my new vortex spa pool?
- How do I install my heat pump?
- How to assemble a Vortex™ Infrared Sauna
- How many amps does the SV3 controller require and work with my spa?
- How can I increase my new spa heat up time?
- How do I wire my Hot Springs Spa?
Delivery
- Spa World Forms of Delivery Terms & Conditions
- Who puts the latches on my new spa cabinet after delivery?
- Can I put my spa delivery on hold until I have prepared my property?
- How will I know when my spa has arrived and ready for delivery?
- Will the delivery contractor dispose of the spa packaging?
- Do I pay the delivery team on arrival?
Spa Features
- How do I set the sleep mode on my touchpad?
- Does my vortex spa have a default sleep time?
- How do I set my touchpad if I have solar power?
- Why is my camlock filter difficult to install?
- What do the control valves operate in my spa?
- What is a Purezone filter?