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  1. Spa World Help Centre
  2. Technical & Warranty

Technical & Warranty

Trouble Shooting

  • My Hotspring Touchpad says "Searching for spa?
  • How can I increase the heat up time on my SV mini controller?
  • Why is my spa not heating and changing temperature?
  • Why are my spa jets not working?
  • Why is there yellow liquid coming out of the Ozonator?
  • Can my spa water temperature be affected by the ambient temperature?
See all 22 articles

Heating Methods

  • How do I connect a heat pump to the SpaNet SV2 controller?
  • Why is my power bill so high when I have a heat pump to heat my spa?
  • How do I change the temperature from Fahrenheit to Celsius on the SpaNet Controller?
  • How loud is the heat pump?
  • Can I run my spa on a solar heating system?
  • What is a heat pump and how can it save me money?
See all 7 articles

Warranty

  • What is the warranty period on your spa covers?
  • Can I invoice Spa World for a spa technician visit?
  • When does my spa warranty start?
  • Is my spa warranty transferable?
  • Can I get parts for my spa after it is out of warranty?
  • What is covered under the warranty?

Error Messages

  • What does the PR message mean on my fisher spa touch pad?
  • How do resolve the Error Moto-Massage/Jet Inoperative on my Hot Springs spa?
  • What does the Blue Logo "Power" mean on my Hot Springs Spa?
  • What does the Green logo "Ready" mean on my Hot Springs Spa?
  • How do I resolve the Error dY on Balboa MVP260 touchpad?
  • How do I resolve the Error dr on Balboa MVP260 touchpad?
See all 22 articles

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