FAQ

Internal Knowledge Base

• ACE™ Salt Water Sanitizing System Troubleshooting Guide
• Removing Mould from Ikon deck
• Swim Spa Weight Guide for Crane Selection Table
• Vortex Plumbing Approval
• Australia Spa cover compliance

Spa Covers

• Where can I purchase spa cover clips and locks?
• Will the metal on my spa cover lifter rust?
• Where can I purchase a new spa cover?
• Do I need to have my spa cover on all the time?
• Why is my spa cover so heavy?

Water Quality

• Can I use BioGuard perfect balance with Poppits?
• How do I change over from Chlorine or BioGuard Armour to a Chlorine Free Sanitiser?
• What level of UV light do your UV Sanitizing system produce?
• What is BioGuard Perfect Balance used for?
• How do I maintain my HotSprings Tri X filter?
• Can I use Epsom or Magnesium salts in my spa?

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