Hot Spring Spa massage - Circ pump offline Ahmed June 12, 2019 02:09 Follow If your Hot Spring Spa is displaying Circ pump offline. Please follow the steps below to troubleshoot Spa. Turn off the power for 5 minutes remove filters. Turn on without the filters in Wait 2 - 3 minutes Circ pump should be back online. NOTE: If the problem persists please contact our customer service team via our online chat function.