This article is designed to provide all the information regarding your Hot Springs Fastlane spa warranty. Download the Hot Springs Fastlane Warranty Card.
10 Year No Leak Shell Warranty
Watkins warrants against water loss due to defects in the Fastlane Pools Fitness System or SwimCross Exercise System shell for ten years.
7 Year Shell Surface Warranty
Watkins warrants the acrylic surface material of the Fastlane Pools Fitness System or SwimCross Exercise System to be free from defects in materials and workmanship for seven years. Additionally, the acrylic surface material is structurally warranted not to leak for a period of seven years. The acrylic surface material is non-permeable and will not absorb odors, bacteria or pollutants.
5 Year No Leak Plumbing Warranty
Watkins warrants the Fastlane Pools Fitness System or SwimCross Exercise System against leaks caused by defects in manufacturing and workmanship for five years. This warranty specifically covers leaks from the wall fittings, jet fittings, internal plumbing, internal glue joints, drains, hoses, and all bonded parts.
5 Year Component Warranty
Watkins warrants the electrical components, pumps, jets, air valves, levers, bezels and other Fastlane Pools Fitness System or SwimCross Exercise System components against defects in materials and workmanship for five years. Some parts, most of which can be changed out without the use of tools, such as filter cartridges, filter lid, spa pillows and cover locks, are not included in this warranty, but are warranted to be free from defects in materials and workmanship at the time of delivery. System covers and other accessories are specifically excluded from this warranty, although they may be covered by other warranties. Please check with your Fastlane Pools Fitness System or SwimCross Exercise System dealer for details.
5 Year Heater Warranty
Watkins unconditionally warrants the heater to be free from defects in materials and workmanship for five years. This warranty defines unconditional, with the exclusion of commercial or industrial use, and improper installation, as warranty coverage provided that the component has failed to operate properly within the system.
5 Year Cabinet Warranty
Watkins warrants the Fastlane Pools Fitness System or SwimCross Exercise System cabinet material to be free from defects in materials and workmanship for five years. This warranty specifically covers the cabinet’s structural integrity (exclusive of surface stain), including the material and assembly.
2 Year Light Assembly Warranty
Watkins warrants the LED light assemblies, which consists of all lights within the system, including the underwater and exterior, to be free from defects in materials and workmanship for two years.
2 Year Water Sanitation Warranty
Watkins warrants the electrical components, ozone tubing, check valve, injector, UVC light bulb, corona discharge cell and exterior housing of the corona discharge ozone purification system against defects in material and workmanship for two years.
2 Year Sound System Warranty
Watkins warrants the factory-installed sound system, which includes the stereo, speakers and amplifier to be free from defects in material and workmanship for two years.
The following applies to all of the warranties listed:
Extent of Warranty
This warranty extends only to the original consumer purchaser of the Fastlane Pools Fitness System or SwimCross Exercise System when purchased and originally installed within the country of purchase or, in case of spas purchased in the EU, when originally installed within the EU. This warranty begins on your delivery date of the system, but in no event later than one year from the date of purchase. This warranty terminates upon any transfer of ownership, or if the system is installed or relocated outside the country of purchase or, in case of spas purchased in the EU, if
the spa is installed or relocated outside the EU by the original consumer purchaser prior to the expiration of the warranty period.
To make a claim under this warranty, contact your dealer. In the event you are unable to obtain service from the dealer, please contact Watkins Manufacturing Corporation, at 1280 Park Center Drive, Vista, California, 92081, USA, Attn: Customer Service Department +1 760 598 6464 or via email, firstname.lastname@example.org. You must give Watkins and/or your dealer written notice of any warranty claim, along with a copy of your original purchase receipt indicating the date of the purchase, within thirty (30) days of the time you discover the claim. Watkins reserves the right to inspect the malfunction or defect on location. Watkins or its Authorized Service Agent will repair any defects covered by this warranty. Except as described herein, you will not be charged for parts, labor or the freight costs for parts necessary to repair the system for defects covered by this warranty. In some cases, the servicing dealer may charge you a reasonable repair person travel/service charge that is not covered by this warranty. Please contact the dealer for information regarding any such charges.
Except as described above, this warranty does not cover defects or damage due to normal wear and tear, improper installation, alteration without Watkins’ prior written consent, accident, acts of God, misuse, abuse, commercial or industrial use, use of an accessory not approved by Watkins, failure to follow Watkins’ Pre-Delivery Instructions or Owner’s Manual, or repairs made or attempted by anyone other than an authorized representative of Watkins. Alteration includes, but is not limited to, any component or plumbing change, or electrical conversion. Please contact your dealer for a list of manufacturer approved accessories.
Limitation of Incidental or Consequential Damages
TO THE EXTENT PERMITTED BY LAW, WATKINS SHALL NOT BE LIABLE FOR LOSS OF USE OF THE SYSTEM OR OTHER INCIDENTAL OR CONSEQUENTIAL COSTS, EXPENSES, OR DAMAGES, INCLUDING BUT NOT LIMITED TO THE REMOVAL OF ANY DECK OR CUSTOM
FIXTURE OR ANY COST TO REMOVE OR REINSTALL THE SYSTEM, IF NEEDED. Some states and countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY STATED ABOVE. Some states and countries
do not allow limitations on how long an implied warranty may last, so the above limitations may not apply to you.
This warranty gives you specific legal rights, and you may have other rights which vary from state to state or country to country.