Viking Spa User Manual

This article is designed to provide all the information regarding your Viking Spa User Manual.

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READ AND FOLLOW ALL INSTRUCTIONS.

PERSONAL SAFETY PRECAUTIONS.

1. Please use the spa when others are present.


2. Children should have spa access only with the permission and supervision of an adult.


3. To reduce the risk of child drowning, keep the spa filter clean and unclogged. Do not modify the suction or filtration systems.


4. Exercise caution when entering or leaving the spa. When moving or changing positions, be sure of your footing before applying your full weight as water refraction can be misleading.


5. Do not stay in the spa for extended periods of time. Set a reasonable time limit after which you leave the spa, cool down, take a shower, relax and then return for another stay in the spa

 

INSTALLATION AND SET-UP INSTRUCTIONS SURFACE AND PAD REQUIREMENTS.

• Your new portable spa must be placed on a uniformly firm, flat and level surface. A concrete pad 100mm thick is best.


• In order to prevent flooding of the electrical equipment, the pad must be such that water will drain away from the spa.


• If your spa is located near sprinklers, adjust or cap them so as not to hit the siding of the spa.

 

BALCONIES AND DECK REQUIREMENTS.

• Decking must be constructed to support 415kg m2.


• Balconies must be constructed to meet current state and local codes.


• Gates must be self-closing and self-latching.

 

ELECTRICAL REQUIREMENTS.

NOTE: Name badge on rub rail indicates equipment location 

15 amp RCD Rating

Viking 1P 120v, Viking 2P 120v, Aurora 1P 120v, Aurora PSL 120v, Royale P 120v, Royale PSL 120v, Regal P 120v, Regal PSL 120v 

 

50 amp RCD Rating


Viking 3, Aurora 3, Royale, Regal, Royale ETS, Regal ETS, Legacy 1 & Legend 1

 

60 amp RCD Rating


Legacy 2, Legend 2, Heritage 1 & 2, Tradition 1 & 2,


• Your 110-volt or 220-volt spa pack is designed to be “PERMANENTLY CONNECTED”.


• It is the customer’s responsibility to acquire necessary permits and to arrange for installation and hook up of the electrical power. 

NOTE: Do not put your spa on any soft surface such as sand, grass, crushed rock or dirt. Any settling surface will put an uneven pressure and tension to the spa structure and may void the warranty 

 

ELECTRICAL SPECIFICATIONS.

NOTE: All spa electrical wiring must be performed by a qualified, licensed electrician. 

 

Spa Startup Directions.

All Viking Spas require a solid, flat surface.* This is to ensure that the spa cabinet is not exposed to a pressure stress condition that may result in cabinet damage and shell cracking.

A concrete pad is the best example of a solid, flat surface, however, wood decking is suitable, provided it can withstand 415kg/m2 without deflection.

* FAILURE TO PROVIDE A PROPER, SOLID, FLAT SURFACE MAY DAMAGE YOUR SPA AND VOID YOUR WARRANTY. Please check with a licensed contractor and local codes prior to any construction. 

 

Plug & Play Cord Location.

For square plug and play spas, the RCD cord can be accessed through the notched knockout as shown to the right. You may have to remove the equipment access panel and route the cord through the opening.

For the round Viking 1P or 2P spas, you will need to remove the panel with the cord cutout in the lower left hand section of the panel to access the RCD cord. Attach the panel back onto the spa with the cord routed through the notch section of the panel.

 

Operation Instructions VS100/500.

It is very important to make sure that the spa is filled at least 3/4 way up the skimmer opening. Make sure the gate valves are in the open or up position.

WARNING: Do not run spa with gate valves closed or run pump with no water circulating in spa for long periods. Damage could occur to the spa equipment. 

 

Topside Control Instructions.

(All Models except Royale ETS, Regal ETS, Legacy, Legend, Heritage & Tradition)

 

INITIAL START-UP.

When your spa is first activated, it will go into Priming mode, indicated by “Pr”. The priming mode will last for less than 5 minutes. Then, the spa will begin to heat and maintain the water temperature in the Standard mode indicated by “St”.

 

TEMPERATURE (26°C - 40°C).

The start-up temperature is set at 37°C. The last temperature is constantly displayed on the LCD.

Note: The last spa temperature displayed is current only when the pump has been running for at least 2 minutes. 

 

Indicator Light.

Press the “Temp” button to display the temperature previously set. The set temperature flashes on the display. Pressing the “Temp” button a second time, while it is still flashing, will cause the set temperature to increase or decrease depending on what direction was last chosen. Each press to follow will change the set temperature in the same direction. If the opposite direction is desired, release the pad and let the display revert to the actual water temperature. Press the button to display the set temperature, and press again to make the temperature change in the desired direction. After three seconds, the LCD will stop flashing and display the current spa temperature.

 

Topside Functions.

Jets.

Press the “Jets” button once to activate the low speed of the pump and again for the high speed. Press the “Jets” button again to turn off the pump. If left running, the low speed of the pump will automatically turn off after 4 hours, and the high speed will automatically turn off after 15 minutes.

 

Light.

Press the “Light” button to turn the light on and off. If left on, the light automatically turns off after 4 hours. In spas equipped with LED light, press the light button consecutively to change the color sequencing.

 

Mode.

The mode is changed by pressing the “Temp” button, then pressing the “Light” button.

Standard Mode is programmed to maintain the desired temperature. Note that the last measured
spa temperature displayed is current only when the pump has been running for at least 2 minutes. “St” will be displayed momentarily when you switch into Standard mode

Economy Mode heats the spa to the set temperature only during filter cycles. “Ec” will display solid when temperature is not current, and will alternate with temperature when temperature is current.

Sleep Mode heats the spa to within 20°F/10°C of the set temperature only during filter cycles. “SL” will display solid when temperature is not current, and will alternate with temperature when temperature is current.

Preset Filter Cycles. The first filter cycle begins 6 minutes after the spa is energized. The second filter cycle begins 12 hours later. Filter duration is programmable for 2, 4, 6, 8 or (12 hours continuous filtration, indicated by “FC”). The default filter time is 2 hours. To program, press “Temp,” then “Jets.” Press “Temp” to adjust. Press “Jets” to exit programming.

 

Diagnostic Messages.

 

Waterfall Adjustability.

The Aurora P, Aurora PSL and the Aurora 3 feature a Waterfall, which allows the user to regulate the flow of water to the jet by simply turning the valve for the waterfall from “off” to “on”. (See illustration below)

 

Led Lighting Feature.

The Aurora PSL, Royale PSL, Regal PSL, Viking 3, Aurora 3, Royale, Royale ETS, Regal, Regal ETS, Legacy, Legend, Heritage & Tradition Series models are also equipped with an LED light system. This lighting, which encompasses the interior of the spa, is also incorporated into the light in the foot well of these models. The LED Lighting system consists of a 7 position controller. The first time the light is turned on, it will begin to display all 7 colors available in an automatic rotating sequence. Each time you sequence the light on/off, all colors will be displayed individually. It may be necessary to wait 1-2 seconds between cycling the lights on and off in order to get to the next color sequence.

 

Operation Instruction VS502.

(Royale ETS, Regal ETS, Legacy, Legend, Heritage & Tradition)

Initial Startup.

When your spa is first activated, it will go into a Priming mode, indicated by “Pr”. The Priming mode will last for less than 5 minutes. Then, the spa will begin to heat and maintain the water temperature in the Standard mode indicated by “St”.

 

Temperature (26°C – 40°C).

The start up temperature is set at 37°C. The last temperature is constantly displayed on the LCD. Press the “Temp” button to display the temperature previously set. The set temperature flashes on the display. Pressing the “Temp” button a second time, while it is still flashing, will cause the set temperature to increase or decrease depending on what direction was last chosen. Each press to follow will change the set temperature in the same direction. If the opposite direction is desired, release the pad and let the display revert to the actual water temperature. Press the button to display the set temperature, and press again to make the temperature change in the desired direction. After three seconds, the LCD will stop flashing and display the current spa temperature.

NOTE: The last spa temperature displayed is current only when the pump has been running for at least 2 minutes. 

 

Pump 1.

Press the “Pump 1” button once to activate the low speed of the primary pump and again for the high speed. Press the “Pump 1” button again to turn off the pump. If left running, the pump’s high speed will automatically turn off after 15 minutes. The low speed of the pump runs when the secondary pump is on. It may also activate for at least 2 minutes every 30 minutes to detect the spa temperature and then to heat to the set temperature, if needed, depending upon mode. When the low speed turns on automatically, it cannot be deactivated from the panel, however, the high speed may be started.

 

Pump 2.

This button is used to turn the secondary pump on and off. If left on, the pump automatically turns off after 15 minutes.

 

Light.

Press the “Light” button to turn the light on and off. If left on, the light automatically turns off after 4 hours. In spas equipped with LED light, press the light button consecutively to change the color sequencing.

 

Mode.

The mode is changed by pressing the “Temp” button, then pressing the “Light” button.

Standard Mode is programmed to maintain the desired temperature. Note that the last measured spa temperature displayed is current only when the pump has been running for at least 2 minutes. “St” will be displayed momentarily when you switch into Standard mode.

Economy Mode heats the spa to the set temperature only during filter cycles. “Ec” will display solid when temperature is not current, and will alternate with temperature when temperature is current.

Sleep Mode heats the spa to within 20°F/10°C of the set temperature only during filter cycles. “SL” will display solid when temperature is not current, and will alternate with temperature when temperature is current.

Preset filter cycles The first filter cycle begins 6 minutes after the spa is energized. The second
filter cycle begins 12 hours later. Filter duration is programmable at the topside control for 2, 4, 6, 8 hours, or 12 hours for continuous filtration, (indicated by “FC”). The default filter time is 2 hours. To program, press “Temp”, then “Jets”. Press “Temp” to adjust. Press “Jets” to exit programming.

NOTE: The Secondary Pump purges for 30 seconds at the beginning of each filter cycle. The low speed of the primary pump runs during filtration and the ozonator (if installed) will be enabled. 

Freeze Protection.

NOTE: For all other diagnostic messages, please refer to the Balboa Operation Guide that came with your spa. 

Warning! / Shock Hazard! / No User Serviceable Parts. Do not attempt service of this control system. Contact your dealer or service organization for assistance. Follow all owner’s manual power connection instructions. Installation must be performed by a licensed electrician and all grounding connections must be properly installed. 

 

Spa Jets And Air Controls.

NOTE: To remove jet insert, turn jet face counter-clockwise to the shut off point. Continue turning until the jet unscrews from body. To reinstall the jet, insert jet into body and turn clockwise until the jet stops. 

 

Turbo / Whirlpool Jet.

(Viking 2P & Viking 3 only)

VOLCANO Jet.

(Heritage & Tradition only)

The Turbo jet is located on the filter cavity wall is the Turbo jet. This jet is a combination valve
and high capacity jet. To turn the Turbo jet on, simply turn the face counter-clockwise to the first stop position. To turn the Turbo jet off, turn the face clockwise to bring the main jets back to full power.*

 

The Volcano Jet operates on a valve located in the middle of the lounger. Turn the valve to activate the jet. Note: this valve directs one of the pumps and will affect the flow this pump used to power other jets in the spa.

 

* Due to the substantial amount of water pressure when the Turbo Jet is operating, you must turn the pump to the off or low speed cycle position before attempting to rotate the jet face.

AIR CONTROLS.

Air controls are adjusted by rotating the topside dial. These controls serve to regulate the amount
of air mixed with water when the whirlpool or hydrotherapy jets are operating in the high pump mode.

 

Filling Directions.

Stereo Information

If you spa is equipped with a radio you will find the operating instructions in the warranty package.

Vibrosonic Jet System

If you spa is equipped with a Vibrosonic you will find the operating instructions in the warranty package.

Fill The Spa With Water

a. Clear all debris from your spa.


b. Remove filter element

c. Using a garden hose, place hose in filter chamber for filling. Do not fill higher than three quarters of the way up the skimmer opening


d. We DO NOT recommend the use of softened water due to the potential harm of damaging equipment.


e. As water level rises, check inside equipment compartments for water leaks. It may be necessary to tighten loose unions and/or fittings.


f. Make sure T-Handled Gate VALVES at pump and heater are open, and the valve handle retaining clips are in place. (Fully extended up position).

Skimmer Side Filter

All Viking spas have a skimmer side filter that does not require “air bleeding” on initial startup. If an air lock develops, loosen the union on return side of pump. See Diagram (A) below. Let small amount of water drain from connection while the pump is running. Once the water begins to flow out of the jets re tighten the union. Make sure Gate Valve is in the “open” position and the black retainer clip is snapped into place.

Clean spa filters are critical for proper operation. Dirty filters cause water restriction to the pump, which in turn may cause erratic heating of the spa. A starving pump will degrade performance, result in dirty or murky water and may cause the heater to malfunction

Add Startup Chemicals

Ask your spa retailer to HELP you set up a chemical maintenance program. The importance of chemical balance in your spa cannot be overemphasized.

SANITIZING: Please refer to your dealer supplied sanitizing recommendations for your start up procedures.

NOTE: If you live in an area where city water is not available, or your spa water shows signs of calcium content, you will need to add a “stain n scale” chemical on initial fill and then once a week, thereafter. 

* Staining of shell due to improper use of chemicals (as recommended by chemical manufacturer) will not be considered a warranty defect by Viking Spas. 

 

Maintenance.

Spa Draining

Every 90 days, depending upon water condition, you may need to renew the spa water. To drain your spa, power must be disconnected at the circuit breaker. Locate the drain faucet inside the spa cabinet (for Viking IP, 2P & 3 models) or on the corner near the bottom of the side panel next to the equipment (for all other models).

1. Twist cap off and attach a garden hose to the opening.


2. Turn the outside body counter clockwise until it stops.


3. Pull on the drain that the hose is connected to until you hear a pop.


4. Drain the spa.


5. Reverse this procedure to shut the water off.

NOTE: The drain will not remove all of the water in the spa. You may have to remove a small amount of water by hand. 

Spa Surface Care

Do not use abrasive solvents or cleaners to clean spa surfaces. Only use the following: Lemon Juice, Amonia, Vinegar or Soap and Water.

Long Term Storage

(90 days or more)

We strongly urge you to contact your dealer to winterize your spa. If you are not going to use your spa for an extended period of time, drain it as described above. You will also have to drain the pump. Water left in the spa during long-term storage may cause freeze damage.*

To drain the pump, remove the drain plug from the face of the pump. Additional water removal is required to prevent freeze damage to the spa plumbing assembly. Remove the piping assembly between the pump and the heater by loosening the union at the pump and the union at the heater.
Once the piping is removed, use a wet/dry shop vac to vacuum water from both the pump side and the heater side openings. Once all water is removed from these lines, we also recommend that you place the vacuum over each jet and the suction fittings and vacuum any remaining water that may be trapped in these lines. You may now reinstall the piping assembly that was removed earlier and reinstall the pump plug.

NOTE: We also recommend vacuuming each jet opening to ensure that all of the water is out of the plumbing lines. *FREEZE DAMAGE TO THE SPA PLUMBING IS NOT COVERED UNDER THE WARRANTY.

Spa Pillow Maintenance

• Your spa pillows need to be washed and rinsed periodically to remove any chemical residue. This should help to eliminate pillows becoming stiff and discolored. Note: Your spa pillows are not covered under your warranty.

• If the spa is not to be used for a period of time, pillows should be removed. This will extend the life of the pillow.

• Always leave the cover open for 15 minutes every 30 days to pre-vent off gas from damaging your spa pillows, cover and other critical components. Signs of off gas damage include but are not limited to pil-low peeling and bubbling, discoloration, cover failing prematurely, plastics or jet inserts failing.

NOTE: These types of failures are not covered under your warranty. 

 

Filter Cleaning.

(Viking 1P, Viking 2P & Viking 3)

Your filter should be replaced once a year. When filters are removed from the spa, make sure that no objects fall into the filter cavity. They can cause obstruction to water movement. Remove filter cartridges as shown in figures below.

The filter must be cleaned every month, more often with heavy use, to get rid of objects and particles that are lodged in the filter pleats. Using a garden hose with a pressurized nozzle, push water from the inside to the outside of the filter pleats forcing all trapped particles out. If the filter is too dirty to be cleaned as described above, obtain filter cleaner material from your Viking Spa Retailer. Soak the filter overnight; then hose it down.

Filter Cleaning.

(All Spas except Viking 1P, Viking 2P, Viking 3)

Remove filter face cover by pulling straight up and slightly toward the spa on front plate/face cover. (As shown below.) Remove access basket and unscrew filter cartridge(s) from housing. To reinstall weir door assembly, door must be placed through throat of skimmer prior to sliding assembly into place. Refer to filter cleaning procedure for Viking IP, Viking 2P & Viking 3 on previous page.

NOTE: Spas with this filter utilize 50 sq. ft. cartridge filters 

 

Spa Cover Maintenance.

Please refer to the cover manufacturers care and maintenance form included in the box the cover came in. For proper installation of the cover the tie down hardware
must be installed.

 

Spa Cabinet Maintenance.

Your Viking spa cabinet is designed to be maintenance free. However, if dirt or grime should appear simply use a mild soap solution and clean with a rag.

 

Ozonator.

If your spa is equipped with an ozonator, it is factory set to filter during the filter cycles only. We recommend the F4 setting which means your spa will filter a total of 8 hours (4 hours twice a day). This should provide adequate ozonation, provided there is proper chemical balance in the spa.

NOTE: Please Do Not attempt to disassemble ozonator if it becomes inoperable. Ozonators contain no user serviceable parts. Please contact your spa retailer or service organization. 

 

Litre Specifications.

Errors & Solutions.

NOTE: Most water chemistry problems can be resolved by the recommended solutions above. Extreme chemical conditions may warrant draining and refilling the spa. Stains or calcium deposits on the spa may require attention prior to refilling. Please contact your dealer if you have further questions

Troubleshooting. 

Caution: Viking Spas have slide type water shut off valves referred to as Gate Valves. The spa should never be operated with the Gate Valves in the closed position, as this will cause severe damage to the pump and/ or heater. 

 

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