When will my heat pump be connected to my spa?

Heat pump installation happens after the delivery of your spa. Please notify our customer service team once the spa has been connected to electricity. Once you have booked a installation date, fill your spa with water the day before the installation takes place.

NOTE: Please allow for  1-2 weeks notice to schedule the heat pump installation. Spas and swim spas can be used and heated without a heat pump connected as they have a hybrid system. 


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