1. The filtration pump should be operated for a minimum of four (4) hours per day for cleaning and filtering of the spa water (your spa has been configured to 4hrs by default). Information on adjusting filter duration can be found in the control panel’s instruction manual.
2. The length of time required to heat your spa to the desired water temperature will vary, depending on the air temperature, season, and wind velocity.
Therefore, this is something each owner must adjust to their desired liking. We highly recommend using the hard cover to minimize heat loss and to protect your spa when not in use.
3. The replaceable filter cartridges are trouble free and easy to clean. A routine cleaning is the best practice. Cartridges should be removed and hosed down weekly using a water hose with pressure nozzle. Make sure all pumps are turned OFF before removing the cartridge(s) for cleaning. In addition, at least once a month the cartridges should be removed and soaked in a filter cartridge cleaning solution for a minimum 30 minutes (or as directed by the cleaning solution’s instructions). After soaking, the cartridges should be thoroughly rinsed using a water hose with pressure nozzle. The frequency of soaking required varies with amount of spa use. The more the spa is used the more often the filters should be cleaned.
4. If your spa is fitted with a Purezone micro filter, this does not require cleaning. However, this filter should be replaced at least every 3 - 4 months, or as required dependant on amount of spa use.
NOTE: DO NOT add any SPA SHOCK chemical to your spa water if using the Purezone micro filter, only use spa sanitiser and pH balancers.
5. Keep the spa water level at least 50mm above the
skimmer at all times. Never allow the water level to drop below the bottom of the skimmer opening. If the water level is too low, the skimmer will allow air into the water lines of the pump, causing it to lose its prime (water -flow). Running the pump without water flow will damage the pump seal assembly and could result in further equipment damage, which will not be covered by the product warranty.
6. It is your responsibility to regularly check and maintain the chemical water balance of the spa pool to ensure it remains within reasonable pH (acid/ alkaline) limits (7.4 - 7.6 pH). Unbalanced water chemistry greatly accelerates corrosion and may lead to early product or component failure. Product or component failures caused as a result of poor water chemistry maintenance will NOT be covered by the product warranty.
7. Your spa may be equipped with an ozone or uv sanitiser and a Purezone micro filter to assist with water sanitization and filtration, however your spa water will still require regular treatment with some form of chemical spa sanitiser. Consult your local spa dealer for advice on regular water testing and treatment procedures.
8. You should empty and clean your spa at least every 3-4 months. Performing a pipe and jet degrease before draining is recommended. Drain the spa water and use a liquid cleanser free of abrasives to clean your spa. Fill with regular tap water and chemically treat the water before use, for a clean and healthy spa.
9. CAUTION: Cover must be kept on spa at all times spa shell is empty, direct exposure to sunlight can damage plastic parts and interior surface, jets, or any other interior components. Damage resulting from the above will not be covered under warranty.