How do I resolve Error 5 (ER 5) on the SpaNet SV touchpad?

 

ER-5 POOL TOO HOT

Solution:

  • Turn mains power OFF.

  • Remove spa cover.

  • Allow spa to cool then turn power back ON.

  • Check daily filtration time (refer filtration section) and reduce daily filtration time if required.

  • Check spa cover is not resting on topside panel buttons causing jet pumps to start when cover is on.

  • Use keylock function to lock keypad buttons when spa not in use.


Problem: Pool over temperature. Temperature sensor reading ≥ 45oC

Cause: High ambient temperatures (especially in summer months) have caused water temperature to rise above set temp point, Excessive filtration time, Jet pumps have been operating for extended periods with the spa cover still on.

NOTE: If the problem persists please  contact our customer service team via our online chat function.

 

 

 

 

 

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